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Upload Speed Increase for all Home Uncapped Users! Free of charge!!!


Exciting News for Home Uncapped users

We are increasing the upload speeds on all our Home Uncapped Internet packages.

That means all our Home Uncapped users get an increased upload speed, completely free of charge!

See changes below: (This will take effect from the 1st of August 2019)

6/2Mbps –> 6/3Mbps

8/2Mbps –> 8/4Mbps

10/2Mbps –> 10/4Mbps

15/2Mbps –> 15/4Mbps

20/2Mbps –> 20/5Mbps


You may be asking, but what about other clients?

Well, we’ve got some great news for them too. When choosing your internet service provider, especially for businesses, up-time is extremely important. As a business, we share that priority and that is why we make such a big buzz about the upgrades we make on our systems. Upgrades for us means upgrades for our clients.

So, let’s talk about the latest upgrades and what that means for our clients and how that affects internet access.


Direct Internet Access

To give you a bit of background about the levels of Internet access from our perspective.

The most common ISP is the provider who delivers internet to your home or business for a fee. However, there are 3 levels of ISPs. Tier 1, tier 2, and tier 3 providers. All 3 play an important role in providing Internet access.



Tier 1

A tier 1 ISP is an Internet provider who exchanges Internet traffic with other tier 1 providers (Globally). These ISPs exchange traffic strictly through peering agreements.

Tier 1 Internet providers are the networks that provide the backbone of the Internet. We call them backbone Internet providers. These providers build infrastructure such as the Atlantic Internet sea cables. They provide traffic to all other Internet providers, not end-users.

Without tier 1 Internet providers, Internet traffic could not be exchanged between continents and countries.


Tier 2

Tier 2 providers will exchange Internet traffic through peering agreements, as well as purchase Internet transit.

Tier 2 and tier 3 internet providers are sometimes used interchangeably. A tier 2 supplier tends to find it easier to purchase transit than to work out a peering agreement with a tier 1 provider. The reason for this is the level of transit. The tier 2 provider may not have enough transit, or capabilities, for it to make sense to peer with the tier 1 provider.


Tier 3

A tier 3 ISP is a provider who strictly purchases Internet transit. A tier 3 provider is the last mile provider who delivers Internet access to residential homes and businesses.

Now that, that’s all explained. Where does River Broadband fit in this picture?

River broadband is a Tier 2 Internet Service Provider and now has two Direct Internet Access links via our Tier 1 partners. This is not that common and we have access through this to 7 Fibre routes leaving our shores ensuring much better fail-over.



What does that mean for clients?

There is no tier 3 between you and us. You get to enjoy the same low latency connectivity that we use.

Dual redundancy, thanks to our multiple Direct Internet Access links. Should one of our upstream provider have issues, we have a seamless fail-over to the other.

No over-congested internet links.


Bonus fun fact: If you are an Internet and VoIP client of River Broadband, you will be happy to know that all our internet links have a dedicated portion of out of band bandwidth allocated for VoIP calls. So, it doesn’t matter if you use capacity that you pay for, your VoIP calls won’t be affected.


That is all from us today. Should you have any queries, we are just an email or a phone call away.

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