River Broadband has had a very eventful month
On the 2nd and 5th of April at approximately 11:30 pm, our Simonsberg high-site along with the surrounding companies high-sites were broken into and our equipment stolen and damaged. On both occasions, our incredible support team was on site within hours of the break-in. This is no mean feat as it is our highest site, furthest away from our office, requiring a 4×4 and a long hike ( 30 mins at least ) up to the top.
Our senior engineer at one point pulled a “MacGyver” using his laptop charger and cable to get your links back online! It was an interesting expense claim for him later at the office trying to convince accounting that he did not break it by accident. Due to these events occurring so quickly after one another, we realized that we had to become more innovative with new and improved security measures. Our energetic team hiked up a third time carrying a 120Kg reinforced steel cabinet to house our equipment to ensure that you, our clients get the best possible uninterrupted service.
We are now working closely together with the security companies and the neighbourhood watch in the area to ensure that incidents like this don’t happen again and limit their impact if it does. We have also installed a CCTV solution up there at our own cost, which we have shared with the security companies to assist them. This ensures we have a constant live feed from the mountain top.
Fun facts about this tower:
It’s very high, It’s very beautiful and it requires a 4×4 plus a long hike ( 30 mins at least ) to get to the top.
There are many reasons your Internet connection might appear slow. It could be a problem with:
Here are some tips on how to increase your internet speed without increasing your costs:
Remember that you might be saturating your connection – Your Internet connection is shared by all the devices in your home or business, so other devices on your network could be saturating your Internet connection, slowing things down for everyone else. If this remains a particularly frequent problem, you may have to upgrade your internet package or consider Quality of Service (QoS). Quality of Service will allow your router to give certain devices or activities priority over others.
If you need any help setting up Quality of Service
Here at River Broadband, we pride ourselves in being business-centric and as such, we are planning some exciting new upgrades that will benefit all our clients. We are performing a major hardware upgrade that will immediately increase our available bandwidth from 1GB to 10GB – this will provide lower latency to our clients. The new hardware will allow an impressive bandwidth upgrade in the future reaching an impressive 160GB. With the addition of ExpressRoute to the River Broadband network, direct connection into the Microsoft Global network provides greatly increased reliability and speed for business clients.
Constant system improvements and client offerings are foremost on our agenda at River Broadband and we look forward to more exciting reveals as the year progresses…